Technical Requirements
Essential technology specifications and system requirements for optimal learning experience in our social work and trauma-informed care programs
System & Platform Requirements
Our comprehensive training programs are designed to work seamlessly across multiple devices and platforms. Here's what you need to ensure the best possible learning experience.
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Operating System Compatibility
Windows 10 or later, macOS 10.14 or later, iOS 13+, Android 8.0+. Our platform automatically optimizes content delivery based on your device capabilities.
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Internet Connection
Minimum 5 Mbps download speed for video content. We recommend 25+ Mbps for HD video streaming and real-time virtual sessions. All materials are also available for offline access.
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Browser Requirements
Chrome 90+, Firefox 88+, Safari 14+, or Edge 90+. JavaScript must be enabled. We regularly test across all major browsers to ensure consistent performance.
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Hardware Specifications
4GB RAM minimum (8GB recommended), built-in or external webcam for interactive sessions, headphones or speakers, and microphone for group discussions and presentations.
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Accessibility Features
Full screen reader compatibility, keyboard navigation support, closed captioning for all video content, and adjustable text size. We're committed to inclusive learning environments.
Sarah Mitchell
Technical Learning Coordinator
We've designed our platform to be as accessible as possible. Even if your setup doesn't meet every recommendation, our adaptive technology ensures you can still participate fully in all programs.
Additional Platform Features
Mobile Learning
Native mobile apps available for iOS and Android. Download content for offline study during commutes or travel. Sync progress across all devices seamlessly.
Security & Privacy
End-to-end encryption for all communications. HIPAA-compliant data handling. Regular security audits and updates to protect your personal information.
Data Management
Cloud-based storage with automatic backups. Export your certificates and coursework. Lifetime access to completed course materials and resources.
Interactive Media
HD video streaming with adaptive quality. Interactive simulations and case studies. Virtual reality components for select advanced training modules.
Need Technical Support?
Our technical support team is available Monday through Friday, 8 AM to 6 PM EST. We'll help you get set up and troubleshoot any issues you might encounter.
Contact Technical Support